Returns & Exchanges

At Urban Jungle, we want you to be completely satisfied with your street-style finds, which is why we offer a 30-day return window for all unworn apparel with original tags attached. If your new gear doesn't fit the vibe, follow our simple process to secure a refund or exchange.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all labels and tags remain intact to qualify for a full refund.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing